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Le Creuset

Le Creuset Heart Shaped Casserole 20cm/1.9L - Shell Pink

¥1,56000 ¥2,43300

Freight, Postage & Preorder

JA2 commits to post the order within 2 business day of receiving cleared payment. Please find below the estimated delivery time frame as provided by our shipping partners from time of dispatch: 

  • FREE Click & Collect (Macgregor QLD 4109)
  • FREE Shipping on selected items
  • Standard Shipping $12.95 (AustPost or CourierPlease)*
  • Free Shipping when you spend $219.00 or over*

*Exclude large & bulky products and rural area, which will be calculate seperately.

Freight for Large Item (Per Item): 

  • Brisbane Metro $12.95
  • Syd / Melb / SA Metro $17.95
  • Perth Metro $27.95
  • Other Location (TBC)

Freight for Bulky Item (Per Item):

  • Brisbane Metro $12.95
  • Syd / Melb Metro $27.95
  • Perth Metro $54.95
  • Other Location (TBC)

      Rural area:

      • We calculate rural area freight using postcode
      • Shipping quote will be provided in 1-2 business days. 
      • Pleas refer to this page to check if you are living in a rural area https://bit.ly/2YRLbIm

      New Zealand International Shipping (Flat Rate) AUD $20

      Other International Shipping - please contact us

      *Currency: AUD$
      *Some delivery options might not be available in your area. We will be in contact with alternative options if that happens.

      ****************************************************

      Preorder Products:

      Any preorder product on our website will be labeled with "Preorder" along with the estimated arrival date. The product image will also feature a small icon indicating its preorder status. Shipping from oversea can sometimes take longer, but you can always refer to your order confirmation email for details.

      Occasionally, there may be delays in receiving preorder products. These delays can be due to various reasons such as:

      • Adverse weather conditions
      • Port strikes
      • Flight or cargo ship cancellations
      • Suppliers running out of stock unexpectedly, requiring additional time to restock
      • Other unforeseen circumstances

      Many of these factors are beyond JA2's control. In the event of a delay, we will promptly send an email and post updates to keep everyone informed.

      Please note that the estimated arrival date refers to when the preorder product is expected to arrive at the JA2 Brisbane warehouse. Once received, our team typically needs 1-3 business days to process, pack, and ship the orders. If your order requires shipping, please account for the additional time for domestic delivery within Australia.

      To find the estimated transit time, here’s the link to the CouriersPlease shipping company: CouriersPlease Domestic Parcels

      Keep in mind that domestic shipping may also encounter delays due to the above-mentioned reasons. If you have an urgent need or are sending a gift, feel free to message our team. We will do our best to prioritize and expedite your order.

      Return & Refund

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      RETURNS

      Enjoy our 30 days Money Back Guarantee.

      The return policy lasts 30 days (Starting from store dispatch date to customer dispatch date). If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

      To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

      Several types of goods are exempt from being returned. Perishable goods such as food, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

      WARRANTY RETURN

      We will cover the return shipping cost if the product is under warranty and the product was original shipped to the customer, We will not cover the shipping cost if the item was collected from our store. Depend on the product & warranty condition you might not need to return the item, we might provide replacement  part(s) instead*. 

      Additional non-returnable items:

      * Gift cards

      * Some health and personal care items

      To complete your return, we require a receipt or proof of purchase.(Please do not send your purchase back to the manufacturer)

      There are certain situations where only partial refunds are granted:

      * Obvious signs of use and packaging has been opened.

      * Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

      * Any item that is returned more than 30 days after delivery

      Refunds

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment and will receive a refund in a maximum of 30 business days

       Late or missing refunds

      If you haven’t received a refund yet, first check your bank account again.

      Then contact your credit card company, it may take some time before your refund is officially posted.

      Next contact your bank. There is often some processing time before a refund is posted.

      If you’ve done all of this and you still have not received your refund yet, please contact us at serve@ja2go.com.

      Sale items

      Only regular priced items may be refunded, unfortunately clearance & sale items cannot be refunded/exchange.

      Exchanges

      We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at serve@ja2go.com and send your item to: U4/579 Kessels Rd, Macgregor QLD 4109, Australia.

      **We can’t guarantee that the product packaging will be well preserved in the delivery process. Unless the product’s function has been affected, damaged packaging are not eligible for refunds.**

      Shipping

      To return your product, you should mail your product to: U4/579 Kessels Rd, Macgregor QLD 4109, Australia.

      You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping costs are non-refundable unless the product is damaged and is returned for exchange/refund.

      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

      If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Also, please keep your proof of shipment in case it is required for refund process.

      Please ensure that the return product is packed safely. Full refund/ exchange is not eligible if the product is damaged when we receive it.

       

       Thank you for purchasing with us!

      Our iconic cast iron, in a cute heart shape. Use this pleasing pot on the hob, in the oven, or pop it pride of place on the table as a serving dish. The cast iron locks in moisture, deepens flavour and keeps food warmer for longer once it’s cooked. There’s so much to love.

      • Stay cool: our heat resistant knob (up to 260°C) is designed for a better grip, even when using oven gloves to lift the lid.

      • Quick cleanup: a light enamel interior helps make cleaning easier.

      • A real workhorse: fit for the oven, hob, induction or under the grill.

      • Great tasting food: the cast iron construction retains heat for even cooking and browning. Your delicious creations will also stay warmer at the table for longer.

      • Locks in moisture: our tight-fitting lid helps boost moisture and enhances flavour, for perfectly cooked food.

      • Not too hot: cook with a steady, low to medium heat to take care of your cast iron and enjoy delicious results.

      • Best in class: our products are crafted from the finest materials in facilities around the world, ensuring the quality you expect from Le Creuset.

      Material

      Enamelled Cast Iron

      Manufactured in

      France

      Guarantee

      Lifetime

      Specs:

      Capacity: 1.9 L
      Length: 24.9 cm
      Width: 18.5 cm
      Height: 13.7 cm
      Depth: 8.3 cm

      Storage

      Freezer Compatible

      Before First Use

      Enjoy unboxing your new purchase! (And make sure to remove the labels and packaging.)

      Wash your Le Creuset product in warm, soapy water; then rinse and dry thoroughly.

      Cooking

      Stay protected – always use oven gloves when handling anything hot.

      We recommend using Le Creuset Silicone Tools or wooden/heat-resistant plastic tools. Metal utensils may be used with care but they should not be used harshly or scraped over the cooking surface as this may cause damage

      Use the product on the most appropriately sized hob ring — it’ll make your food cook more evenly, and reduce the risk of damage to the handles and sides. This is especially important on induction hobs: if you use the wrong-sized ring, there’s a risk the hob won't ‘recognise’ the product.

      Cooking on a medium or low heat gets the best results — even for frying and searing. Let the product heat up gradually for great tasting food that’s cooked evenly. If you do need to use a higher heat, lower the setting once the desired heat has been reached.

      Never slide the product on any glass-topped hob/stove top, as this may cause damage to the product base and the glass. Instead, always lift the product on and off, or across the surface.

      Cleaning

      Wait for your product to cool down before you start cleaning it.

      Wipe any leftovers off the base and sides of the product. If there’s food stuck on, fill the product with warm, soapy water and let it soak for 15 to 20 minutes before washing as usual.

      Do not use abrasive cleaning agents or metal, harsh abrasive or very stiff cleaning pads or brushes on any of the surfaces.

      Dry well after washing and store in a dry place.

      Casserole body: Casseroles with built-in cast iron and phenolic handles are dishwasher-safe. However, constant dishwashing may lead to dulling of the enamel finish.

      Casserole lid: Lids with stainless steel and phenolic knobs are dishwasher-safe. Lids with gold, iridescent, copper and black nickel knobs should be hand-washed to maintain their finish.

      *Large, bulky products and delivery to rural area and PO BOX will attract extra charge. Click for more details

      Le Creuset

      Le Creuset Heart Shaped Casserole 20cm/1.9L - Shell Pink

      ¥1,56000 ¥2,43300

      Our iconic cast iron, in a cute heart shape. Use this pleasing pot on the hob, in the oven, or pop it pride of place on the table as a serving dish. The cast iron locks in moisture, deepens flavour and keeps food warmer for longer once it’s cooked. There’s so much to love.

      • Stay cool: our heat resistant knob (up to 260°C) is designed for a better grip, even when using oven gloves to lift the lid.

      • Quick cleanup: a light enamel interior helps make cleaning easier.

      • A real workhorse: fit for the oven, hob, induction or under the grill.

      • Great tasting food: the cast iron construction retains heat for even cooking and browning. Your delicious creations will also stay warmer at the table for longer.

      • Locks in moisture: our tight-fitting lid helps boost moisture and enhances flavour, for perfectly cooked food.

      • Not too hot: cook with a steady, low to medium heat to take care of your cast iron and enjoy delicious results.

      • Best in class: our products are crafted from the finest materials in facilities around the world, ensuring the quality you expect from Le Creuset.

      Material

      Enamelled Cast Iron

      Manufactured in

      France

      Guarantee

      Lifetime

      Specs:

      Capacity: 1.9 L
      Length: 24.9 cm
      Width: 18.5 cm
      Height: 13.7 cm
      Depth: 8.3 cm

      Storage

      Freezer Compatible

      Before First Use

      Enjoy unboxing your new purchase! (And make sure to remove the labels and packaging.)

      Wash your Le Creuset product in warm, soapy water; then rinse and dry thoroughly.

      Cooking

      Stay protected – always use oven gloves when handling anything hot.

      We recommend using Le Creuset Silicone Tools or wooden/heat-resistant plastic tools. Metal utensils may be used with care but they should not be used harshly or scraped over the cooking surface as this may cause damage

      Use the product on the most appropriately sized hob ring — it’ll make your food cook more evenly, and reduce the risk of damage to the handles and sides. This is especially important on induction hobs: if you use the wrong-sized ring, there’s a risk the hob won't ‘recognise’ the product.

      Cooking on a medium or low heat gets the best results — even for frying and searing. Let the product heat up gradually for great tasting food that’s cooked evenly. If you do need to use a higher heat, lower the setting once the desired heat has been reached.

      Never slide the product on any glass-topped hob/stove top, as this may cause damage to the product base and the glass. Instead, always lift the product on and off, or across the surface.

      Cleaning

      Wait for your product to cool down before you start cleaning it.

      Wipe any leftovers off the base and sides of the product. If there’s food stuck on, fill the product with warm, soapy water and let it soak for 15 to 20 minutes before washing as usual.

      Do not use abrasive cleaning agents or metal, harsh abrasive or very stiff cleaning pads or brushes on any of the surfaces.

      Dry well after washing and store in a dry place.

      Casserole body: Casseroles with built-in cast iron and phenolic handles are dishwasher-safe. However, constant dishwashing may lead to dulling of the enamel finish.

      Casserole lid: Lids with stainless steel and phenolic knobs are dishwasher-safe. Lids with gold, iridescent, copper and black nickel knobs should be hand-washed to maintain their finish.

      View product