Rubber Anne - Miffy Hide n Seek (59.3x40cm)
Rubber Anne - Miffy Hide n Seek (59.3x40cm) - 異國玫瑰 is backordered and will ship as soon as it is back in stock.
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Freight, Postage & Preorder
Freight, Postage & Preorder
JA2 commits to post the order within 2 business day of receiving cleared payment. Please find below the estimated delivery time frame as provided by our shipping partners from time of dispatch:
- FREE Click & Collect (Macgregor QLD 4109)
- FREE Shipping on selected items
- Standard Shipping $12.95 (AustPost or CourierPlease)*
- Free Shipping when you spend $219.00 or over*
*Exclude large & bulky products and rural area, which will be calculate seperately.
Freight for Large Item (Per Item):
- Brisbane Metro $12.95
- Syd / Melb / SA Metro $17.95
- Perth Metro $27.95
- Other Location (TBC)
Freight for Bulky Item (Per Item):
- Brisbane Metro $12.95
- Syd / Melb Metro $27.95
- Perth Metro $54.95
- Other Location (TBC)
Rural area:
- We calculate rural area freight using postcode
- Shipping quote will be provided in 1-2 business days.
- Pleas refer to this page to check if you are living in a rural area https://bit.ly/2YRLbIm
New Zealand International Shipping (Flat Rate) AUD $20
Other International Shipping - please contact us
*Currency: AUD$
*Some delivery options might not be available in your area. We will be in contact with alternative options if that happens.
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Preorder Products:
Any preorder product on our website will be labeled with "Preorder" along with the estimated arrival date. The product image will also feature a small icon indicating its preorder status. Shipping from oversea can sometimes take longer, but you can always refer to your order confirmation email for details.
Occasionally, there may be delays in receiving preorder products. These delays can be due to various reasons such as:
- Adverse weather conditions
- Port strikes
- Flight or cargo ship cancellations
- Suppliers running out of stock unexpectedly, requiring additional time to restock
- Other unforeseen circumstances
Many of these factors are beyond JA2's control. In the event of a delay, we will promptly send an email and post updates to keep everyone informed.
Please note that the estimated arrival date refers to when the preorder product is expected to arrive at the JA2 Brisbane warehouse. Once received, our team typically needs 1-3 business days to process, pack, and ship the orders. If your order requires shipping, please account for the additional time for domestic delivery within Australia.
To find the estimated transit time, here’s the link to the CouriersPlease shipping company: CouriersPlease Domestic Parcels
Keep in mind that domestic shipping may also encounter delays due to the above-mentioned reasons. If you have an urgent need or are sending a gift, feel free to message our team. We will do our best to prioritize and expedite your order.
Return & Refund
Return & Refund
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RETURNS
Enjoy our 30 days Money Back Guarantee.
The return policy lasts 30 days (Starting from store dispatch date to customer dispatch date). If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
WARRANTY RETURN
We will cover the return shipping cost if the product is under warranty and the product was original shipped to the customer, We will not cover the shipping cost if the item was collected from our store. Depend on the product & warranty condition you might not need to return the item, we might provide replacement part(s) instead*.
Additional non-returnable items:
* Gift cards
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.(Please do not send your purchase back to the manufacturer)
There are certain situations where only partial refunds are granted:
* Obvious signs of use and packaging has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment and will receive a refund in a maximum of 30 business days
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at serve@ja2go.com.
Sale items
Only regular priced items may be refunded, unfortunately clearance & sale items cannot be refunded/exchange.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at serve@ja2go.com and send your item to: U4/579 Kessels Rd, Macgregor QLD 4109, Australia.
**We can’t guarantee that the product packaging will be well preserved in the delivery process. Unless the product’s function has been affected, damaged packaging are not eligible for refunds.**
Shipping
To return your product, you should mail your product to: U4/579 Kessels Rd, Macgregor QLD 4109, Australia.
You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping costs are non-refundable unless the product is damaged and is returned for exchange/refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Also, please keep your proof of shipment in case it is required for refund process.
Please ensure that the return product is packed safely. Full refund/ exchange is not eligible if the product is damaged when we receive it.
Thank you for purchasing with us!
Rubber Anne - Miffy Hide n Seek (59.3x40cm)
The surface of the Miffy model is made of invisible protective film to ensure that the surface of the product will not be damaged, so after returning home, the dishwashing detergent is brushed and air-dried before starting to use, and it will have the best water absorption!
It is recommended to maintain this once a month and it will be great!
【Maintenance】
●General cleaning can be done by wiping with a damp rag, or it can be cleaned with neutral dishwashing detergent, and finally carefully remove the residue of dishwashing detergent.
●Please dry in the shade after cleaning, avoid sunlight, dryer or heating.
●If the lotion containing surfactant is used, the pores will be blocked.
●To avoid damage, do not wash with a washing machine.
【Precautions】
●The degree of humidity in the bathroom and the material of the floor are different. Although this product is an excellent anti-slip product, you should pay attention to safety and use it with caution.
●It is recommended to air-dry once or twice a week, and keep it clean and hygienic. And, a fully dry floor mat has the best anti-slip performance.
●Do not use for other purposes than floor mats, misuse may cause damage or small accidents.
●If there is a small amount of powder on the surface or there is a phenomenon of reverse whitening, it is the characteristics of the raw material itself, and there is no doubt about the function. Please use it with peace of mind.
●Do not directly contact the product with hot water and water vapor, and it is not suitable for use in the bathroom.
●This product should not be immersed in hot water/water, as it may be damaged or deteriorated prematurely.
●Do not use in places with heating equipment; after normal use, please completely air-dry it and then store it for safekeeping.
●If colored liquid (such as coffee, fruit juice, etc.) drips on this product, it is difficult to completely remove the remaining traces.
●The main ingredient is a composite natural material. When the package is first opened, there will be a special smell of rubber and diatomaceous earth, which will gradually fade after ventilation, so there is no doubt about human health.
●In cloudy and rainy days or when the air is humid, the moisture on the mat is a natural phenomenon, and it can be restored to dryness after ventilation or adequate air-drying.
●If the product is not moved and fixed in the same position for a long time, it may fade, discolor, discolor or stick to the floor. Please be sure to move the position regularly.
Security detection
1. The content of formamide has been tested by SGS, and it conforms to the national standard of CNS.
2. Environmental protection, non-toxic, no plasticizer, no short-chain chlorinated paraffins (SCCPs)
Three, in line with the EU REACH product safety standards.
Made in Taiwan
*Large, bulky products and delivery to rural area and PO BOX will attract extra charge. Click for more details
Rubber Anne - Miffy Hide n Seek (59.3x40cm)
