Solidteknic - AUS-ION QUENCHED 30cm Iron Skillet
Solidteknic - AUS-ION QUENCHED 30cm Iron Skillet is backordered and will ship as soon as it is back in stock.
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Freight, Postage & Preorder
Freight, Postage & Preorder
JA2 commits to post the order within 2 business day of receiving cleared payment. Please find below the estimated delivery time frame as provided by our shipping partners from time of dispatch:
- FREE Click & Collect (Macgregor QLD 4109)
- FREE Shipping on selected items
- Standard Shipping $12.95 (AustPost or CourierPlease)*
- Free Shipping when you spend $219.00 or over*
*Exclude large & bulky products and rural area, which will be calculate seperately.
Freight for Large Item (Per Item):
- Brisbane Metro $12.95
- Syd / Melb / SA Metro $17.95
- Perth Metro $27.95
- Other Location (TBC)
Freight for Bulky Item (Per Item):
- Brisbane Metro $12.95
- Syd / Melb Metro $27.95
- Perth Metro $54.95
- Other Location (TBC)
Rural area:
- We calculate rural area freight using postcode
- Shipping quote will be provided in 1-2 business days.
- Pleas refer to this page to check if you are living in a rural area https://bit.ly/2YRLbIm
New Zealand International Shipping (Flat Rate) AUD $20
Other International Shipping - please contact us
*Currency: AUD$
*Some delivery options might not be available in your area. We will be in contact with alternative options if that happens.
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Preorder Products:
Any preorder product on our website will be labeled with "Preorder" along with the estimated arrival date. The product image will also feature a small icon indicating its preorder status. Shipping from oversea can sometimes take longer, but you can always refer to your order confirmation email for details.
Occasionally, there may be delays in receiving preorder products. These delays can be due to various reasons such as:
- Adverse weather conditions
- Port strikes
- Flight or cargo ship cancellations
- Suppliers running out of stock unexpectedly, requiring additional time to restock
- Other unforeseen circumstances
Many of these factors are beyond JA2's control. In the event of a delay, we will promptly send an email and post updates to keep everyone informed.
Please note that the estimated arrival date refers to when the preorder product is expected to arrive at the JA2 Brisbane warehouse. Once received, our team typically needs 1-3 business days to process, pack, and ship the orders. If your order requires shipping, please account for the additional time for domestic delivery within Australia.
To find the estimated transit time, here’s the link to the CouriersPlease shipping company: CouriersPlease Domestic Parcels
Keep in mind that domestic shipping may also encounter delays due to the above-mentioned reasons. If you have an urgent need or are sending a gift, feel free to message our team. We will do our best to prioritize and expedite your order.
Return & Refund
Return & Refund
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RETURNS
Enjoy our 30 days Money Back Guarantee.
The return policy lasts 30 days (Starting from store dispatch date to customer dispatch date). If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
WARRANTY RETURN
We will cover the return shipping cost if the product is under warranty and the product was original shipped to the customer, We will not cover the shipping cost if the item was collected from our store. Depend on the product & warranty condition you might not need to return the item, we might provide replacement part(s) instead*.
Additional non-returnable items:
* Gift cards
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.(Please do not send your purchase back to the manufacturer)
There are certain situations where only partial refunds are granted:
* Obvious signs of use and packaging has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment and will receive a refund in a maximum of 30 business days
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at serve@ja2go.com.
Sale items
Only regular priced items may be refunded, unfortunately clearance & sale items cannot be refunded/exchange.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at serve@ja2go.com and send your item to: U4/579 Kessels Rd, Macgregor QLD 4109, Australia.
**We can’t guarantee that the product packaging will be well preserved in the delivery process. Unless the product’s function has been affected, damaged packaging are not eligible for refunds.**
Shipping
To return your product, you should mail your product to: U4/579 Kessels Rd, Macgregor QLD 4109, Australia.
You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping costs are non-refundable unless the product is damaged and is returned for exchange/refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Also, please keep your proof of shipment in case it is required for refund process.
Please ensure that the return product is packed safely. Full refund/ exchange is not eligible if the product is damaged when we receive it.
Thank you for purchasing with us!
Solidteknic - AUS-ION QUENCHED 30cm Iron Skillet
Wrought from a single sheet of clean Australian iron, product will become your new go-to for all of your everyday frying, baking and grilling needs. 100% made in Australia!
Perfect for eggs every imaginable way, or achieving that sear-perfection on a steak. Nothing beats seasoned iron for browning, crusting, and caramelisation! And easily move from stove top to oven … quiche anyone?
Light weight, excellent value
Launched last year in response to the difficult times we were all faced with due to the global Covid-19 pandemic, our Lightning pans are our no-frills, best ever value pans. These were intended to be a one-off, though you guys have been loving your Lightning pans so much, we were inundated with requests to launch them in Quenched™!
Being a small, local manufacturer gives us the ability to be agile and responsive to our customers' requests. Our community drives everything we do, so we're delighted to bringing these back for you with our new seasoned finish.
But, these won't be going to retail, so this is your only opportunity to secure our LIghtning range, seasoned for you!
We eliminated every non-essential cost, reduced the iron thickness from 3mm to 2.5mm, removed some of the costly engraving and finishings and shaved our margins to the bone.
The result is a pan that's 16% lighter, even faster to heat, and significantly lower in price than our flagship retail range!
But most importantly, they are still 100% Australian-made from clean Australian iron, and built to last generations.
Lighter weight, lightening heat!
The perfect transition pans
These are great starter pans if you're new to cooking with iron. Not only are these are best value pans ever, we've done the seasoning for you so you can get cooking straight away! It's never been easier to make the switch to healthy, non toxic, sustainable cookware.
100% Made in Australia
Made in our Sydney factory and wrought from clean Australian iron.
No synthetic, toxic coatings
Our new Quenched™ seasoning is just natural, real seasoning using only rice bran oil. No synthetic, toxic coatings, just healthy, natural forever renewable non stick that will continue to get better the more you cook!
Seamless, one-piece design
Patented, seamless, one piece design. Wrought from a single sheet means no joins, screws or rivets! Never suffer wobbly handles again! Easier to clean, more durable.
Less than half the weight of cast iron
Our Lightning range is more than half the weight of cast iron and can never crack. More durable and better conductivity! Fast, even heating.
Handles stay cool to the touch
Our long ergonomic handles are designed for cool comfort. Based on simple thermodynamics, the ventilation gaps in handles effectively dissipate the heat so it won't transfer to your hand under normal, stovetop cooking.
Suitable for all heat sources - from kitchen to campfire!
From stove top (including induction) to oven, to BBQ, campfire and pizza oven - all of our cookware is designed for use on all heat sources!
Built to last generations
Like all of our cookware, our Lightning pans come with a multi-century warranty. This is not a marketing gimmick, just SOLID engineering. Our pans are date stamped, and designed to be passed down through generations as treasured family heirlooms.
We believe in sustainability through durability. Each pan has many lifetimes of cooking in it!
Your new everyday workhorses!
Our lightning pans will become your new go-to for all of your everyday frying, baking, and grilling needs. Perfect for eggs every imaginable way, or achieving that sear-perfection on a steak. Nothing beats seasoned iron for browning, crusting, and caramelisation! Move from stovetop to oven … quiche anyone?
*Large, bulky products and delivery to rural area and PO BOX will attract extra charge. Click for more details
Solidteknic - AUS-ION QUENCHED 30cm Iron Skillet
